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We are The Good Estate Agency

Achieve your property goals with clear guidance and trusted support

Founded in 2011 in Spinningfields, Manchester, The Good Estate Agency has grown from a regional lettings business into a full-service property firm with national reach.
our story
meet the team
Why us?

Our Story

Starting out in Manchester, Bradford and Leeds, we now operate across the UK serving homeowners, renters, landlords, investors and developers at every stage of the property journey.

Our senior management team brings a breadth and real depth of experience. We have specialist knowledge in both residential, lettings and investment markets, offering trusted advice and tailored solutions that deliver real results.

For lettings, homeowners and buyers we offer clear guidance, proactive communication and the reassurance that your move is in expert hands. For landlords and developers, we deliver strategic insight, efficient management and a proven ability to maximise returns.

We are proud members of ARLA, NAEA Propertymark, Safeagent and The Property Ombudsman and our team is fully qualified to ensure you receive the highest standards of professionalism and compliance.

We do business with honesty, transparency and a genuine commitment to making property better for everyone we work with.

Find out how we can support your next move, whether you’re buying, selling, letting or investing

About

Meet the team

Meet the team dedicated to making your property journey as smooth as possible. Combining local knowledge with expert advice, we work together to ensure you get the best results whether you’re buying, selling, letting, or renting.

Howard-Ratcliffe-Headshot-Photo
Howard Ratcliffe
Managing Director
MelissaRatcliffe
Melissa J. Ratcliffe
Accounts Manager
Steven-Williams-Headshot-Photo
Steven Williams
Property Consultant – Lettings
Aisling
Aisling Sun
Property Consultant – Sales & Lettings
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Mick Wardrobe
Property Manager
Daphne
Daphne Lai
Property Manager
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Jenny Jones
Accounts Administrator

Accreditation

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Prime location
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What our clients say...

Jo Plumb

The Good Estate Agency have been managing the rental of my flat since September 2015. For the past nine years they have been diligent in vetting numerous tenants and ensuring my property was kept in good condition. Any issues were dealt with in a timely, professional manner. Having decided to sell, GEA found a buyer, handled the transaction and kept me updated throughout the process. All things considered, putting my property into the hands of Howard, Melissa and the team was a very wise decision.

David Hutcheson
Landlord

Equally committed to the interests of both tenants and landlords alike, they are highly professional and very effective in all the varied aspects of their practice. They are by far the best agents I have ever entrusted any rental property to, simply the creme de la creme, and I am pleased to highly recommend them without any reservation.

David Hutcheson 
Landlord

The Good Estate Agency, brilliantly led by Howard, is a first-class operation both in finding tenants, managing them generally and in dealing with the inevitable problematical and complicated issues that are the meat and drink of student rental life.

Alex
Landlord

"Working with The Good Estate Agency as a landlord has been a game-changer for me. Their team is proactive and professional, from finding reliable tenants to managing every detail of the letting, they make the entire process smooth and straightforward. I couldn’t ask for a better partner for managing my investment."